Shipping & Returns
Delivery timelines you can plan around
Orders are dispatched within 24-48 hours from our centralized fulfilment facilities. Delivery timing depends on your pincode and the courier serving your area.
Nationwide dispatch
Every order ships from our own central fulfilment hub across India.
24-48 hour dispatch
Your order is prepared and handed to the courier within two working days.
Serviceable pincodes
Cash on Delivery is available in all serviceable Indian pincodes. Check your pincode at checkout.
How it works
From our hub to your door
01 Dispatch
Orders are packed and processed at our centralized fulfilment facility within 24-48 hours.
02 Courier handoff
Parcels are handed to our courier partners, who share tracking updates as they move.
03 Delivery check
Confirm the parcel and its contents at the door. Cash on Delivery is collected at this step.
04 Returns
Start a replacement or return from your online account, and we arrange the pickup.
Good to know
Cash on Delivery and returns
Cash on Delivery terms apply across all serviceable Indian pincodes. Keep the exact amount ready when your courier arrives.
How is packaging handled?
Items are packed securely to protect footwear, eyewear, and fragrance bottles in transit.
How do I start a return?
Sign in to your account, open the order from your order history, and choose replacement or return.
Who collects a return?
Once a return is initiated, our courier partner schedules a pickup from your address.